Complaints Policy

Commission for Complaints for Telecom-television Services (CCTS) CCTS
is an independent agency whose mandate is to resolve complaints of consumers
about their telecom and TV services, and complaints of small business
customers about their telecom services, free of charge. If you have a complaint
about your telephone, wireless, internet or TV service, you must first try to
resolve it directly with your service provider. If you have done so and have been
unable to reach a satisfactory resolution, CCTS may be able to help you.
To learn more about CCTS, you may visit its website at or call
toll-free at 1-888-221-1687.

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