What Makes A Software Suite The Right Choice For Dental Practices?

There are different types of software available to handle different tasks for dental practices – but why should you rely on a number of tools when one comprehensive solution will do the job?

From the outside looking in, a layman may think that dental practices are just about dental care – but you know that’s not the case. While the service offered is dental healthcare, the fact is that it’s also a business.

You can’t just treat your patients and call it a day – there’s a lot more going on in a dental practice:

  • Managing appointment reminders, cancellations, and no-shows
  • Processing payments
  • Updating and maintaining patient files
  • Submitting insurance claims

That’s just the tip of the iceberg. The fact is that in addition to the care you provide to your patients, you’re also running a business.

What Type Of Software Is Right For You?

As you know very well from your time at trade shows and what you get in your inbox every day, there are a lot of vendors out there trying to sell you their dental practice software solutions. There’s something for everything – whereas some will help you manage insurance claims, others will provide an automated solution for confirming patient appointments.

That’s all well and good – but do you really want to invest in, learn about, and just plain deal with that many different solutions?

Think of it this way – why bother lugging around a dozen different screwdrivers when a single powered multi-tool will handle every type of screw you may come across? Being able to take care of work using just one solution just makes more sense – by its nature, it’s simpler, more centralized, and more efficient.

It’s all about finding the one that has everything you need in one place.

What Are The Benefits of A Dental Software Suite?

By opting for a suite that includes everything you need when it comes to dental software, you’ll gain a number of benefits:

  • No Need For Integration: With each and every feature developed by the same vendor, and configured in the same program, you don’t have to worry about compatibility between the programs you’re using.
  • Unified Support: Any assistance you need for the software comes from a single source, which is easier to manage for your entire staff.
  • User-friendly: Instead of you and your staff having to learn the different ways that a range of software operates, with a suite you just have to learn one. This will help to cut down on training time, as well as minimize mistakes and delays.

What Features Should You Look For In A Dental Software Suite?

  1. Patient Communication
    Similar to Customer Relationship Management (CRM) solutions, a dental software suite will make it easy to automate confirmations in order to reduce late and no-show appointments, automatically send welcome packages to new patients that sign up at your practice, as well as market to and reactivate past patients with mass communications based on short-term promotions.Even past automation, a dental software suite will offer new ways of communication that allow your patients to interact the way they prefer. Instead of having to call each patient any time you need to make contact, you should instead be able to send a text or email easily, based on what they prefer.


  2. Mobility
    A dental software suite should automatically allow you to access all your patient and other work data from wherever you need to on a tablet or smartphone. Whether you’re at home and need to double check when a patient’s last appointment was, or on the go and need to confirm something else in a patient’s file, it will be as easy as opening an app on your mobile device.
    A suite will give you simple and secure access to:

    1. Appointment details
    2. Restorative charts
    3. Periodontal charts
    4. Clinical notes
    5. Patient information 
  3. Patient Data Transfers
    A dental software suite will make it easy to set up a patient data exchange and easily send the following from one authorized location to another:

    1. Complete patient charts
    2. Odontograms
  • X-rays
  1. Medical histories
  2. Other patient documentation

Sound too good to be true?

Think again – Dentrix is a combined suite of dental software solutions that ensure you have everything you need in one place. Rafiki is proud to support Dentrix implementations for orthodontists, oral surgeons and general dentistry practices throughout Calgary and Southern Alberta. If you’re looking for a dental software suite to improve the way you interact with patients and their data, then look no further.

Like this article? Check out Work From Anywhere Using Microsoft Office 365 AppsHow To Use Keyboard Shortcuts In Quickbooks Pro, or 12 Things About Windows 10 You Don’t Know – And How They’ll Change The Way You Use It to learn even more.

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