On a Mission To Be Our Best… So That You Can Be Your Best!
Your days are filled with all the things that you have to do to keep your business rolling. Advertising, making contacts, closing deals, producing your product, and delivering your services…it all takes up time. Maybe you’d like to be able to do your own computer, tablet, and smartphone maintenance. But even if you do have the skillset, you can’t fit all that additional work into your workweek, and you may need an IT management team to help you do so.
The Rafiki Technologies, Inc team is the solution you are seeking. We take IT maintenance seriously…so you don’t have to!
We know that you just want your computers, tablets, and smartphones to work every time and to be optimized to enhance your workflow.
Our mission is to be the leading IT support choice for companies just like yours.
We pursue our mission each day by providing IT consulting, maintenance, and monitoring to small to mid-sized businesses. We help you eliminate confusion and IT slowdowns caused by obsolete equipment. We work closely with your staff. They can contact us 24/7 by email or phone and receive an immediate response along with quick answers and resolutions to IT issues.
One crucial aspect of our mission is our commitment to bringing all the IT support your company needs into one package that is billed on a monthly subscription basis. Our clients love this model!
Because it ensures that they have speedy access to a pro Help Desk and continual maintenance and monitoring of their IT environment.
To put it more simply, our clients have come to us because they want 99.999% uptime and they don’t want to have to chase down their computer-fix-it guy and hope that he’ll show up. They want to pay professional IT technicians to keep their workstations, servers, cloud assets, and networks running without interruption. By partnering with the Rafiki Technologies, Inc team for subscription-based IT maintenance and support, they achieve their goal.
What’s included in our IT Management Plan?
- Cloud Computing Solutions – Providing cost savings, mobility, and global reach to your business.
- Email Services (Including Use of Web Hosting and Personal Servers) – Keeping your email safe and accessible.
- Network Security – Protecting your technology, personnel, business reputation, and investment.
- Mobile Device Procurement, Maintenance, and Management – Leveraging the power of mobile collaboration.
- IT Consulting for Enterprise – Giving you the best high-level IT advice for the big business decisions.
- Data Backup, Storage, and Recovery – Helping you by storing, securing and restoring data in an efficient manner that is consistent with legislative compliance.
- Hardware and Software Acquisition, Implementation, and Training – Getting you the best deal on the right hardware, software, and cloud applications while ensuring that your employees can make the most of their new tools.
- Managed WiFi – Delivering high-speed, reliable internet access to keep your business running efficiently.
- Structured Cabling – Designing and installing cabling systems that meet or exceed the industry standard.
- Office 365 and G Suite – Enabling you to migrate to and utilize all of the productivity features within these essential office suites.
- Microsoft Exchange – Supplying you with the support you need to make the most of your Exchange setup.
- 24/7 Support Desk Access – Answering your questions and responding quickly to resolve any IT issues that may arise within your organization.
- Business Continuity – Equipping you with a comprehensive strategy to continue doing business and utilize your essential files – even if an unexpected event destroys or corrupts your local data copy.
We want to support your success! Let’s talk. Contact us now at (587) 353-5555 or send an email to firstname.lastname@example.org to begin a no-obligation conversation.