Our word is our pledge and promise to you.

We pledge to provide excellent technical support for your business. We believe in treating you and your business with dignity and kindness. We are thankful to earn your trust.

We pledge to deliver exemplary service, on-time and within your budget. You will receive complete satisfaction from the information technology and tech­nical services used by Rafiki Technologies, Inc.

We pledge to recommend the correct options for accomplishing your goals. Our suggestions will exceed your expectations. All your questions will be answered without using industry jargon.

We pledge to treat you with the utmost levels of courtesy, responsiveness, integrity, and respect. Rafiki Technologies, Inc. will strive for the highest levels of personal accountability, professional commitment, and employee empowerment as we interact with you and your staff.

We pledge to provide you with the best technical talent to manage your technology and surpass your service expectations. You can trust us to lead the way in fostering and implementing innovation and creativity in our service offerings.

We pledge to furnish prompt, courteous, and efficient service by acknowledging your request within an hour, keeping appointments, and with great commu­nication. Individual attention and dedication to your needs is our #1 priority.

We pledge to make it easy for you to communicate with our staff via our website, email, or by phone, to receive answers to any questions you may have. We want you to understand every aspect of our support procedures and business policies.

We pledge to provide one monthly fee for all your services. We will show you how your investment with Rafiki Technologies is setup. You will be guaranteed, no hidden fees or unexpected costs in the future.

We pledge to get the job done right the first time. You should expect us to attend to the details of each issue, question, and request you have. A single point of contact will be assigned to you for all your technical issues or concerns.

We pledge to help with any IT related issue in your business, any vendor you use, and with all technol­ogies. This includes anything IP based or connected to the computer, phone system and service, security, etc.

Creating our pledges, along with our continual and substantial investment in people, processes, and technology clearly demonstrates our commitment to you and our clients.

Call us at (587) 353-5555 or email us at sales@rafiki.ca and learn more about partnering with Rafiki Technologies, Inc.







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