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If you want to realize the benefits of Unified Communications in your business, then Shaw SmartVoice solution may be a good option for you. It offers a solid set of functionality, flexible plans, and hassle-free installation/setup. In this article, we are going to walk through some of the benefits and features of the Shaw SmartVoice solution.
We’ll also answer the questions:
Have you heard about Unified Communications? Unified Communications is a term that is used to describe the harnessing of voice, video, data services and software applications to achieve:
If you want to realize the benefits of Unified Communications in your business, then Shaw SmartVoice solution may be a good option for you.
Shaw SmartVoice is a highly scalable Unified Communications solution specially designed for small and medium business. It provides a rich set of features for seamless communication and collaboration, including messaging, email, calendars, video calling, conferencing and call waiting. Shaw has built this cloud-based solution to power the communications of the modern business. SmartVoice encompasses everything from the traditional desk phone setup to face-to-face video collaboration on a smartphone.
With a set of flexible and affordable plans, Shaw SmartVoice claims to allow businesses of all sizes to enjoy the benefits of Unified Communications.
In our determination, Shaw SmartVoice hits the mark. Shaw’s offering is ideal for startups up to businesses with 20+ users. Pricing is flexible, but it is ongoing. You will be paying for your phone system for as long as you have it. You never actually “own” your communications system. Shaw does allow for complete control by the user, but some users find this overwhelming and intimidating. Setup isn’t complex – but it’s not as easy as the advertisements may make it look either. To get the most out of SmartVoice, it should be set up by someone that’s done it before.
A great question!
At last count, there were more than sixty players in the marketplace that offer a feature set that is similar to Shaw SmartVoice. Of course, the features and the depth of the features vary depending on the company’s target audience and the maturity of the software as a service company itself.
A few of the more prominent competitors are:
Each of these companies has advantages and disadvantages to their service offerings. Some compare more favourably against Shaw SmartVoice, while others fall short of what Shaw is offering. An IT consultant will be able to give you the best advice when comparing various unified communications systems.
SmartVoice is a fully managed solution. Your service provider can take care of the hardware, software upgrades, installation, training and ongoing support. With the right IT support partner at your side, you shouldn’t have to do anything but USE the service – freeing you and your staff to work on more pressing, pro-growth projects.
You can easily transfer ongoing calls between a landline phone and a cell phone with the press of a button. Transfers to other people within the organization are just as seamless.
Features like Multi-ring (which enables your office phone to ring at the same time as other assigned numbers or devices) are designed to help you avoid missing important calls. The Auto Attendant feature greets your customers with a professionally recorded message that directs their call to the right recipient.
As with any system, benefits and business value are driven by the feature set. Here are some of the most significant features of the Shaw SmartVoice offering.
If you’re looking to join the thousands of Canadian businesses that are already using Shaw SmartVoice, Rafiki Technologies would be happy to assist you with any questions you may have or consult with you regarding the Shaw SmartVoice alternatives.
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