Your Guide to Privacy & Security Measures for the Health Care Industry

Rafiki Technologies’ Naheed Shivji and Jean Eaton talk about effective ways to keep your patient information safe and secure.

Confidentiality and security of protected health information (PHI) are crucial in the health care industry. It’s your job to keep your records safe and your patient’s information private. Gone are the days of giant cabinets filled with file folders of patient records. The medical industry has shifted to the digital world.

Electronic health records (EHR) have many advantages but security concerns are attached. Internet hackers are able to access private information in a matter of minutes if the medical practice doesn’t have strong security measures in place and well-trained staff.

Learn how to protect your patient data with Rafiki Technologies’ President Naheed Shivji. He and his team have worked in the medical industry for many years and they understand how to integrate proper IT and security measures seamlessly into existing infrastructure.

Joining Naheed Shivji is a Certified Health Information Management Professional, Jean Eaton. Jean is exceptionally versed in privacy awareness training and tools and works alongside many healthcare providers to ensure they’re using the right protocols to keep patient information protected while complying with privacy legislation.


Jean L. Eaton, Your Practical Privacy Coach and Practice Management Mentor with Information Managers Ltd.

“I assist healthcare providers, clinic managers, practice managers, privacy officers, and independent healthcare practice owners with practical privacy awareness training and tools that are easy to implement, cost-effective, and meaningful to your day-to-day business.

As a Certified Health Information Management professional (CHIM), and privacy awareness training facilitator, I have had the honour to share my obsession about practical privacy and confidentiality advice with hundreds of medical clinics and healthcare practices and organizations across Canada and the US.

With over twenty years of experience in health information management and healthcare administration and over 15 years in my independent consulting practice, I have made practical recommendations for 1000’s of independent health care providers to help them comply with privacy legislation and create efficient practices.”

Naheed Shivji, Founder & President of Rafiki Technologies Inc.

Naheed has more than 20 years of experience in IT with expertise in the dental industry. He is a passionate entrepreneur helping companies understand and embrace technology and is always searching for business best-practices while giving back to the community.

Naheed works hands-on with his clients to develop winning IT strategies and smooth implementations. He is constantly learning and adapting to industry trends to maintain Rafiki Technologies’ position as a leading managed IT services company in Canada.


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